Please check out our returns policy. 

If you wish to lodge a return, please complete the form on our returns page.

My payment status is showing as unpaid?

If you choose account on check out - your payment status will be updated to 'Paid' upon us invoicing you. We will invoice you on dispatch of your order. If you are missing your invoice - please email enquiries@brandaddiction.co.nz with your order reference.

Alternatively you can pay at checkout with credit card. You can still request an invoice if you use this payment option.